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1.Privacy Policy
Welcome to [AN's Essentail]. We are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [www.ansessntial.com.sg] or make a purchase from us. By using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
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Personal Identification Information: When you register, place an order, or contact us, we may collect your name, email address, phone number, and shipping address.
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Payment Information: To process transactions, we collect payment details such as credit card information, although we use secure payment gateways and do not store your credit card information.
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Browsing Information: We use cookies and similar technologies to collect data on your browsing behavior, IP address, browser type, and pages visited to improve our website and provide a personalized experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
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Order Processing: To process and fulfill your orders, including shipping and handling.
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Customer Support: To respond to your inquiries, provide support, and handle returns or exchanges.
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Marketing and Promotions: To send you promotional emails, newsletters, and updates about our products and services, provided you have opted-in to receive such communications.
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Website Improvement: To analyze usage trends and improve our website’s functionality and user experience.
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Legal Compliance: To comply with legal obligations and protect our rights.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
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Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders, provided they agree to protect your information.
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Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Our website uses encryption and secure protocols to protect your data during transmission and storage. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
Under Singapore’s Personal Data Protection Act (PDPA), you have the right to:
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Access and Correction: Request access to and correction of your personal information held by us.
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Withdrawal of Consent: Withdraw your consent for us to process your personal information at any time.
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Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
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